Buyer from Lithuania I am leery

[TazFromPa]

I posted some gold jewelry as a 1 day auction , clearly stating that if a bidder has less than 10 feedback to email me for permission to bid. Not only that I also posted to email for a quote on international shipping. When I checked the completed auction not only did I find out my buyer has ZERO feedback but he is also from Lithuania! I tried emailing him several hours ago advising him that I would require a PayPal verified address to ship to and have heard nothing back. I am pretty sure I will not now for several hours as it is after 3 AM there now.
I am really worried about this sale and was wondering if I would be better off giving my second bidder a chance (2400 feedback and buys precious metals constantly)
I know we all have to start somewhere but a international shipment on a high dollar item is not my idea of a first time purchase
Any suggestions?

[WayOutWest]

could always report as an unwelcome bidder. 

[TazFromPa]

That is a new one on me? How do I do that?

[Sade]

I tried emailing him several hours ago advising him that I would require a PayPal verified address to ship to and have heard nothing back.

International payments don't have confirmed addresses.

[TazFromPa]

I tried reporting as an unwelcome bidder and received this from eBay

Bidding has closed
Sorry, bidding for this item was closed on Dec-01-07 at 13:30:42 PST . Bids cannot be cancelled after the close of an auction.

I do not need this hassle/headache. If I send a second chance offer am I  still obligated to deliver  to the winning bidder?

[Sade]

If I send a second chance offer am I  still obligated to deliver  to the winning bidder?

I think you would need to follow through with the transaction. It's an International transaction which means you won't have any seller protection from PayPal.

You could file a report for not following auction terms. It would have to be a mutual non-paying bidder report and list that as a reason.

They could file a NSS report if you don't follow through on your end.

[Sade]

I edited if you read my first reply.

[TazFromPa]

AAARGH! This is some  The bidder is clearly in non compliance with my terms but I have to follow through and send the jewelry to him and risk the consequences of it? Is there any way to protect myself here?

[biggfredd]

WU Wire.

[VintageSilver]

How did a bidder with 0 feedback bid?  Can't you still set your preferences to NOT allow bidders with less than (x) feedback bid?  I know I had that set on my silver account.

 

Sorry this has happened to you.  If it's a valuable piece, I'd take the risk of being a NSS.

[TazFromPa]

Yeah you can block bidders with less than X amount of feedback and I am set at -1 . I have dealt with several buyers that are just starting out and bought their first item from me. eBay does not have a setting to only block INTL bidders with X feedback or I would apply that. I have not heard from my buyer yet and am probably just going to send out the second chance offer.

[Sade]

The bidder is clearly in non compliance with my terms but I have to follow through and send the jewelry to him and risk the consequences of it? Is there any way to protect myself here?

You could file a report for not following auction terms. It would have to be a mutual non-paying bidder report and list that as a reason.

Has this buyer even made payment yet? They may not.

Should the buyer make payment, you can ship insured, with tracking, and signature confirmation. Then you'd have that if they tried to pull a stunt.

[Sade]

Unwelcome and Malicious Buying

Buyers who do not meet the seller’s terms as outlined in the item listing are not permitted to bid on or buy the item. Furthermore, buyers are not permitted to place bids or purchase items with the primary intent of disrupting a listing.

Sellers are permitted to exclude bidders at any time prior to the listing close and are free to cancel unwelcome bids. After a seller has cancelled a bid, the bidder may not place a new bid without the seller's permission.

Violations of this policy may result in http://pages.ebay.com/help/policies/unwelcome-buying.html

The problem is that the auction has ended.

[biggfredd]

Registered mail, including appropriate insurance.

[biggfredd]

And don't accept Paypal.

[Sade]

E-mail the buyer, tell them nicely that you can't complete the transaction because they violated your terms, then file a mutual NPB.

[Rick Bradford]

Re: the unwelcome bidder policy

Yeah, there must be some way to negate the sale since they allow the seller to define certain terms within the auction. I just don't how you file non-compliance after the auction ends. But there must be a way...

If nobody here knows I'd recommend asking over at eBay's Seller Central board. Lots of folks there who know eBay inside and out.

Oh, and you can block bidders with less than 0 feedback but you can't block them if they have exactly 0 feedback or higher.

I'm not sure I'd file a mutual though -- the buyer may screw it up on accident or otherwise (if I remember correctly, they have to answer the questions in a specific way for it to work the way you want it to).

[Sade]

I'm not sure I'd file a mutual though -- the buyer may screw it up on accident or otherwise (if I remember correctly, they have to answer the questions in a specific way for it to work the way you want it to).

They have to agree, if they don't, it will close the dispute immediately in the buyers favor. That's why you need to communicate with the buyer first.

[Rick Bradford]

That's what it was, thanks, Sade. The risk is that the buyer will goof it up or that any irritation about not getting the item may manifest itself when they get to the dispute. If they don't agree in the dispute, the seller gets the strike.

[Sade]

Unless there's an other way that I'm not aware of, the mutual NPB will have to be it, or send the item and CYA.